Missing package

Ashley evans

December 19, 2024 02:44

I ordered a package last month on November 29th and my package was supposed to be delivered by  December 10th.  It is now December 18th and I have not received any shipping updates since November 29th and still have not received my package!! 

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  Rhonda

  December 19, 2024 14:18

  I'm in the same boat. They are showing a dhl tracking but it was never picked up by dhl. 

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  Rhonda

  December 19, 2024 16:48

  i can't seem to get a response from Ethika or DHL e-Commerce.  :( 

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  Ashley evans

  December 20, 2024 05:07

  Call this number!!  1 (949) 575-8005  

  I was able to speak to a representative at ethika to get a new order shipped to me for zero cost. They said that packages are getting lost which is why there is no shipping updates. You will most likely not get the same items that you purchased the first time around but you can either get fully refunded or pick out new items over the phone to be sent to you. Hope this helps everyone out. Happy holidays everyone! 

   

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